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Every day 1.7 million packages are stolen or lost in the US, costing businesses $25 million daily. Despite some retailers and package delivery companies making an effort to stop porch piracy, much of this burden is still put on the consumer.Â
If you purchase our SHIPPING PROTECTION
We will file a claim with the shipping company and then send out a replacement item within 24 hours (M-F) to you. Instead of waiting for the shipping company to complete their investigation, we ship your replacement out ahead of time. Our team will handle the claim and work directly with the shipping. The shipping company will proceed with their investigation as usual and may contact you for additional details.
If you do NOT purchase the Shipping Protection
We will start a claim with the shipping company and start an in house investigation. We require 3 business days (M-F) to conduct an in house investigation. If you are concerned about theft, please purchase the Shipping Protection or use a shipping address to a business or other safe place. We are not responsible for lost, stolen, damaged or mis-delivered packages.
Yes! Our drone features customized follow modes for various activities. Whether youâre skiing, snowboarding, or biking, it adapts to provide optimal shots tailored to the movement and cinematic effects. You can choose dynamic modes for high-energy action or smoother modes for stable, professional footage.
In many countries, our drones are lightweight and may not require registration. However, regulations vary by location. Please check your local laws regarding drone registration and no-fly zones to ensure safe and legal operation.
You have multiple charging options:
65W Official Charger or Charging Hub: Fully charges one battery in about 45 minutes or two batteries in around 60 minutes.
Direct Charging: Connect the battery to the drone and charge via the USB 2.0 port.
Other Options: Compatible with USB PD chargers, power banks, and car chargers for added flexibility.
The drone features a low-battery warning system for safe operation:
Before Takeoff: The drone wonât launch if the battery is too low and will notify you.
During Flight:
Automated Modes: The drone will return to the takeoff point or land when the battery drops below 5%.
Manual Mode: The drone will initiate a return-to-home sequence at low battery and land immediately when critically low.
Yes! The drone supports USB PD fast-charging technology, allowing you to use compatible third-party chargers.
We offer comprehensive warranty coverage:
Drone and Accessories: 12 months
Battery: 12 months or up to 100 charge cycles (whichever comes first)
Handlebar Mount: 6 months
EU Customers: 2-year warranty as per local regulations
Note: Warranty excludes user-caused damage, unauthorized repairs, and disassembly. Our support includes technical assistance, repairs, and replacements.
The battery has a lifespan of up to 100 charge cycles and offers an average flight time of about 30 minutes per charge.
No, this drone is not waterproof. Avoid exposure to water to prevent damage.
Yes, in Manual Mode, you can adjust ISO and shutter speed. You can also use preset filters for quick enhancements or shoot in DNG/10-bit HLG formats to fine-tune settings like saturation and sharpness during post-production.
